FAQ
Frequently Asked QuestionsDo I need Silverlight installed? Yes without Silverlight version 3 or later you won’t be able to view the www.TheWorldCupMap.com. Please see question below if you are having problems downloading Silverlight. Silverlight won’t install on my PC/device? This is probably due to not having administrative rights to download software to your PC or your device not being compatable with Microsoft Silverlight (i.e. iphones). To resolve this speak to your IT administrator. Microsoft Silverlight is a relatively new technology and enables a much richer visual experience. Approximately 67% of UK devices now have Microsoft Silverlight installed (for more details visit www.riastats.com). For more information on Microsoft Silverlight please visit http://www.microsoft.com/silverlight/. My video is jumpy, why is this? The world cup map is simultaneously downloading both map information and video so requires a significant amount of bandwidth. The IIS smooth streaming technology manages changes in bandwidth by degrading the quality of the video to suit the bandwidth available. On low bandwidth connections or on lower specification devices (or if you have many windows open at the same time) the quality of the mapping or video experience may degrade to the point where this becomes jumpy or slow. We apologise if this is the case and hope you might visit again when you have access to greater computing power, bandwidth or preferably both. What’s the minimum specification that I need to run this experience? We don’t specify a minimum as the bandwidth is probably the most important factor in determining the quality of the experience (as with iplayer or other online video streaming experiences). However, the faster the broadband, more powerful the device and fewer applications you have running, the more likely you will get the optimal experience. What is the best browser for viewing The World Cup Map? To be honest we are not sure. If you have a view we would love you to email us at
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or post on the forum. What technologies are being used? The WorldCupMap utilises Bing Maps Silverlight mapping and Windows Azure cloud hosting technology to produce a seamless movie like experience. For more information please visit http://www.microsoft.com/windowsazure/ for Windows Azure and http://www.microsoft.com/silverlight/ for Microsoft Silverlight. Can I link to The World Cup Map from my site/blog? Yes, in fact we encourage you to do so! Can I use the world cup map or the video footage on my own site? If you would like to incorporate this footage into your own site or discuss other footage that is available please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more details. |


